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Dear Members, I received an email from Robert Siciliano today. He wanted you to know that some serious attacks on Realtors have taken place recently. "In the past few weeks 2 agents in Florida were attacked. One agent suffered a broken arm, the other a hammer to the back of her head. Review the attached Teleclass notes and keep your agents safe.

Carla Cross lists attributes in an agent she would want to work with if she were buying a home. Use this checklist to train your agents so they will recognize what it takes to become "The Ideal Agent". (Keep)

Linda Breakeall of Phoenix Seminars speaks some advice to keep your head afloat and when swamped with responsibilities when it seems there's nothing to do to improve the situation.

Craig Proctor, top producing RE/MAX agent and national speaker says; "The first things that agents do when they realize that they need help, in the form of an assistant, is to run out and hire someone, anyone, to take off some of the pressure. In actuality, this is the last thing you should do." (Prospect, Interview, Close, Keep)